Shipping policy
At OnFireGuy, we take pride in our commitment to providing fast and reliable shipping services to all our customers. We understand the importance of receiving your packages promptly and securely, which is why we go above and beyond to ensure a seamless delivery experience. From carefully packaging your items to working closely with trusted carriers, we strive to make sure your orders reach you in a timely manner. You can count on us for efficient and friendly shipping services that prioritize your satisfaction every step of the way.
Order processing
Orders placed Monday through Friday, before 2pm CST (Central Standard Time), are processed promptly to ensure same-day shipping. For added convenience, orders totaling $9.95 or more are eligible for free standard shipping within the United States, with delivery usually taking 2-7 business days depending on the destination. Expedited shipping choices are also offered for those seeking quicker delivery for an extra cost. International orders are subject to shipping fees detailed at checkout. Please note, larger volume orders may require additional processing time owing to their size and complexity. It's important to consider that delays stemming from holidays or inclement weather conditions can occasionally impact shipping times.
Shipping Rates
Shipping rates are calculated at checkout based on the destination of the order and minimum cart value. Orders shipped within the United States will qualify for free shipping if the cart subtotal reaches a minimum of $9.95. For large volume orders, such as truckload or skid shipments, special shipping arrangements may be required. Our team will work closely with you to determine the most cost-effective and efficient shipping method.
Tracking information
Once your order is shipped, our team will send you an email with your tracking number. This tracking number will allow you to keep track of your shipment's progress and get an estimated delivery date.
Shipping restrictions
Certain items may be subject to shipping restrictions or regulations due to their nature or destination. It is the responsibility of the customer to ensure compliance with any applicable laws or regulations regarding the shipment of specific products.