Shipping policy

At OnFireGuy, we take pride in our commitment to providing fast and reliable shipping services to all our customers. We understand the importance of receiving your packages promptly and securely, which is why we go above and beyond to ensure a seamless delivery experience. From carefully packaging your items to working closely with trusted carriers, we strive to make sure your orders reach you in a timely manner. You can count on us for efficient and friendly shipping services that prioritize your satisfaction every step of the way.

Order processing

Orders placed before 2pm CST (Central Standard Time) will be shipped the same business day. Orders over $9.95 will ship free within the United States using standard shipping services. Standard shipping transit is typically between 2-7 business days for delivery depending on the destination. Expedited shipping options are available for an additional fee. International orders will have shipping fees added at checkout. Large volume orders may require additional processing time due to their size and complexity. Delays due to holidays or weather can occur.

Shipping Rates

Shipping rates are calculated at checkout based on the destination of the order and minimum cart value. Orders shipped within the United States will qualify for free shipping if the cart subtotal reaches a minimum of $9.95. For large volume orders, such as truckload or skid shipments, special shipping arrangements may be required. Our team will work closely with you to determine the most cost-effective and efficient shipping method.

Tracking information

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

International shipping

We offer international shipping to select countries. Shipping rates for international orders will be calculated at checkout based on the destination and total weight of the order. Excluding South Africa, duties and customs charges will also be calculated at checkout.

Shipping restrictions

Certain items may be subject to shipping restrictions or regulations due to their nature or destination. It is the responsibility of the customer to ensure compliance with any applicable laws or regulations regarding the shipment of specific products.

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