OnFireGuy was founded by lifelong entrepreneur and avid collector, David Cady. David became interested in starting a business focusing on selling supplies for collectors. A venture that started as a hobby, ignited into a thriving company. Our name was inspired by David’s involvement in the fireplace industry. But as our product line has grown, our name now represents our fast shipping with a heavy focus on customer service. We are “On Fire” to get you your order.
In 2011 OnFireGuy was operating out of one room in the family home. As the company grew, more and more family members got involved and the business took over the entire basement, the garage, and a few storage sheds.
We believe the fun part of having a family-based business is there is so much pride in the quality of the products as well as making the shopping experience more personal. “I’ve been around a lot of companies over the years, and many people say things like that, but not truly mean it. We’re real people just like our customers, and we actually care. We eat, sleep, and breathe this company.”, David said. When David passed, his sister Jane took over the company.
OnFireGuy has since expanded out of the family home and into our own warehouse. We have brought in employees outside of our family, but we have not lost our values. Our team is proudly committed to quality and customer service, ensuring that every order we deliver meets your needs. We’re excited to share our next steps, that are only possible with our wonderful customers who trust us to supply their needs.
When it comes to online shopping, we believe that interacting with real humans is way more enjoyable than dealing with big, impersonal companies. That's why we'd like to introduce you to the friendly folks who are the heart and soul of OnFireGuy!
CEO / CFO / PRESIDENT / OWNER
Jane has been a loyal member of the OnFireGuy team since the beginning. OnFireGuy started out in her basement, but soon outgrew the space, taking over the majority of her house. It's been a journey watching the business grow and blossom into what it is today, and Jane couldn't be happier that it has now found its own place to call home.
Jane is a firm believer in the importance of traditional customer service values, where you can expect a real person to pick up the phone and assist you with any questions or concerns you may have.
Despite her busy schedule at OnFireGuy, Jane always finds time to prioritize her family, cherishing every moment she gets to spend with her loved ones.
OFFICE MANAGER / SALES REPRESENTATIVE
Laura joined the team at OnFireGuy in July of 2014. She is responsible for managing sales and customer service, overseeing the shipping department, and leading product development.
In addition, Laura serves as the primary customer account manager. If you require assistance with registering your account as tax exempt or setting up a wholesale account, please do not hesitate to reach out to her. Laura is dedicated to providing the support you need for a seamless experience.
Outside of OnFireGuy, Laura is known for her passion for reading and her love for quality time with her family and furry friends.
FULFILL BY AMAZON (FBA) MANAGER
Travis started with OnFireGuy in April of 2014. He plays a crucial role in ensuring our products reach Amazon's warehouses promptly and assists with customer service alongside Laura and Jane.
In addition to fulfulling his FBA responsibilities, Travis also plays a key role as the primary person in charge of shipping out our wholesale orders. He ensures that our products are carefully packaged and sent out on time to our valued wholesale customers. Travis's dedication and hard work are essential in keeping our operations running smoothly!
Outside of work, Travis enjoys spending his time on the golf course, playing card games, and cherishing moments with his loved ones.
SHIPPING & PRODUCTION
Tom has been a valued member of the team since March of 2012. He is always the first one in the office, bright and early, making sure everything is in order for the day ahead. As one of the shippers, he diligently performs the final quality check on your items before carefully packing them up for shipping. Additionally, Tom happily lends a hand on the production line, ensuring that products are prepared efficiently.
Beyond his work at OnFireGuy, Tom enjoys spending his time on the golf course, firing up the grill for a delicious meal, or cherishing moments with his family. His commitment to both work and leisure activities reflects his balanced and joyous approach to life.
